Wyze Community Guidelines

Welcome to Wyze Communities - Powered by You

This is a place for all Wyze community members to connect, share, and learn from others. Please treat the forums with the same respect you would a public park. These rules are intended to aid the human judgment of our community and keep this a clean and well-lighted place for engaging discussions.

Improve the Discussion

One way to improve the discussion is by discovering ones that are already happening. Spend time browsing the topics here before replying or starting your own, and you’ll have a better chance of meeting others who share your interests.

The topics discussed here matter to us, and we want you to act as if they matter to you, too. Be respectful of the topics and the people discussing them, even if you disagree with some of what is being said.

Your Participation Counts

The conversations we have here set the tone for every new arrival. Help us influence the future of this community by choosing to engage in discussions that make this forum an interesting place to be — and avoiding those that do not.

We provide tools that enable the community to collectively identify the best (and worst) contributions: bookmarks, likes, flags, replies, edits, and so forth. Use these tools to improve your own experience, and everyone else’s, too.

Let’s leave our community better than we found it.

Sometimes We Disagree And That's Okay

Sometimes we will disagree on topics. You may even think that the other person is outright wrong! That’s just part of being human talking to other humans. But when you respond, remember to criticize ideas, not people . Please avoid:

  • Name-calling
  • Ad hominem attacks (personal attacks instead of discussing content of a post)
  • Responding to a post’s tone instead of its actual content
  • Knee-jerk contradiction

Instead, provide reasoned counter-arguments that focus on the ideas instead of the person. If someone has something negative to say about Wyze or our products, there’s likely a reason for that. Just tag in a mod or admin to make sure that the feedback goes where it needs to and we have an opportunity to consider and respond to what they’re saying.

Keep It Tidy

Make the effort to put things in the right place, so that we can spend more time discussing and less cleaning up. So:

  • Keep posts relevant to Wyze.
  • Do not post political rhetoric.
  • Don’t start a topic in the wrong category.
  • Don’t cross-post the same thing in multiple topics.
  • Don’t post no-content replies.
  • Don’t divert a topic by changing it midstream.
  • Don’t sign your posts — every post has your profile information attached to it.
  • Respect our forum. Don’t post spam or otherwise vandalize the forum.
  • You may post links to third party products if they are relevant to an ongoing discussion. Do not post links to third party products simply to promote or sell them.

Rather than posting “+1” or “Agreed”, use the Like button. Rather than taking an existing topic in a radically different direction, use Reply as a Linked Topic.

If You See a Problem, Flag It

Moderators have special authority; they are responsible for this forum. But so are you. With your help, moderators can be community facilitators, not just janitors or police.

When you see bad behavior, don’t reply. It encourages the bad behavior by acknowledging it, consumes your energy, and wastes everyone’s time. Just flag it. If enough flags accrue, action will be taken, either automatically or by moderator intervention.

In order to maintain our community, moderators reserve the right to remove any content and any user account for any reason at any time. The moderators and site operators take no responsibility for any content posted by the community.

If You Want A Mod Response, Flag It

We use flags a little bit differently here. Instead of only using flags to report negative behavior, we also use them to flag areas where you want a mod response. This can be for a question many people have, if you want confirmation for something you or someone else has said, or if you are concerned that something is about to get heated and you want mods to be aware in advance.

If you run into a case like this, flag a post and use the “Something Else” option for the explanation. Please explain why you’re tagging a mod and what you want them to pay attention to. It’s the easiest way to make sure that you get a quick and effective response. This forum is community-driven but we still want to lend a hand where it’s needed.

Always Be Civil

Nothing sabotages a healthy conversation like rudeness:

  • Be civil. Don’t post anything that a reasonable person would consider offensive, abusive, condescending, advocating for violence, or hate speech.
  • Keep it clean. Don’t post any swear words, obscene descriptions, or sexually explicit material. This is a family friendly area.
  • Respect each other. Don’t harass or grief anyone, impersonate people, or expose their private information. This includes forum Mavens, Moderators, and Wyze employees.

This is a public forum, and search engines index these discussions. Keep the language, links, and images safe for family and friends.

Post Only Your Own Stuff

You may not post anything digital that belongs to someone else without permission. You may not post descriptions of, links to, or methods for stealing someone’s intellectual property (software, video, audio, images), or for breaking any other law.

Wyze Staff

This site is operated by your friendly Wyze Team members, volunteer Wyze Moderators, and you, the community. If you have any further questions or feedback about how things should work here, please use our feedback thread! If there’s a critical or urgent issue that can’t be handled by a meta topic or flag, contact us by making a Support Request.

Note: These guidelines apply to all areas of the community, including private Messages.

22 Likes
Real Time Streaming Protocol (RTSP)
View On PC/Browser (Windows / Mac / Chromebook)
Trash the camera?
Flying somethings, bugs, gnats, nanobots, dust, rain, spirits, aliens?
SD Card Melting
Heads up! - security risk on shared wyze cameras
5 minute cooldown, A solution
Sad day to learn Wyse lied
TOTAL recall of Pan cams
Real Time Streaming Protocol (RTSP)
Concerns about people using Wyze Indoors
V2 won't work after doing recent upgrade? what do I do?
No Freedom of Speech!
Cameras not working properly
Wyze Cam v3 Now Available! - 10/27/20
Google Home/Assistant Integration
Introducing Cam Plus - 7/30/20
RE: Wyze Lock Auto Unlock
China server
Multiple Users' Permissions for Shared Users
Outdoor/Weatherproof Wyze Cam
Mark Your Calendars - 2019 Person Detection Release
Packets going to something called "Omegle" - Pedophile ring?
Suggest me a Good baby monitor
Green Motion Tagging
CMC Refund with Cam Plus Transition - 7/29/20
Problems with watching recorded clips? Wyze and Google Wifi
TO THE ADMINISTRATION- I agreed to your Terms when I bought your camera
People - Please Vote
Ability
Why was Android hardware decoding removed?
IR wavelength?
Extremely dissatisfied with Wyze customer service; However, after 2.5 weeks it was made right and corrected
SD Cards - what is Important?
Loss of Communication/Network Connection Notification
Wyze is a Chinese Company ( Discussion Continued)
Wyze In Response: Thermometers and Webcam Firmware Available
Opinion of Wyze Selling Disposable Surgical Masks to Public
Google nest hub keeps displaying "smart home camera"
Alternatives to the 5 minute cool down?
Wyze overdrew my checking
View On PC/Browser (Windows / Mac / Chromebook)
Don't buy wyse!
No zoom during playback and video obscured by grey film since update 2.6.42
View On PC/Browser (Windows / Mac / Chromebook)
Am I seeing my Neighbors home on MY Wyze Cam?
Allow Canadians/Mexicans to buy direct from Wyze
[Updated 02-13-20] Data leak 12-26-2019
[Updated 02-13-20] Data leak 12-26-2019
Wyze app marketing messages
If Wyze app has trouble connecting to any of my V2 cams, the app consumes the phone's wifi internet connection
Wyze to launch home monitoring and security service
Anyone else having trouble with schedules lately?
Bluetooth major bug- still here 6 months later. Where is Wyze support?
Wyze Finally Works With Google Assistant!
View On PC/Browser (Windows / Mac / Chromebook)
[Updated 02-13-20] Data leak 12-26-2019
Wyze cam what is it good for?
Outdoor Cam base station isn't wireless?
An update regarding Person Detection
Ring doorbell and Wyze bulbs for front porch light
Ring doorbell and Wyze bulbs for front porch light
Heads up! - security risk on shared wyze cameras
RESOLVED Service Advisory: Wyze devices missing from the app and login difficulties - 10/21/20
Recovery times
Recovery times
Ring doorbell and Wyze bulbs for front porch light
Heads up! - security risk on shared wyze cameras
Recovery times
Loss of Communication/Network Connection Notification
Recovery times
Wyze bulbs are not responding to rules
View On PC/Browser (Windows / Mac / Chromebook)
Motion detector and door sensor went silent yesterday evening
Wyze Finally Works With Google Assistant!
View On PC/Browser (Windows / Mac / Chromebook)
Service Advisory 11/14/20: Difficulty logging into the Wyze app and integrations not working
Why No Free Shipping on v3 Pre-Order?
Wyze Finally Works With Google Assistant!
Wyze Band Available For Early Access!
Constant buffering with camera (Google Nest (Home) and Echo (Alexa))
Multiple Users' Permissions for Shared Users
Motion Sensor hack for better outdoor alerts
Please cancel my order... been 11 days
An update regarding Person Detection
Wyze Cam Outdoor Base Station Setup Issue
Wyze Finally Works With Google Assistant!
Remove or require confirmation of OFF button for camera groups
Wyze Cam v3 exceeds 60,000 DNS lookups per day
Wyze testing labs
Forum Feedback Thread!
Allow Canadians/Mexicans to buy direct from Wyze
Wyze car frustration
V3 still detecting motion in area marked as "off" after firmware update
A Note About Pricing From the Founders at Wyze - 5/6/21
Fast Forward/Rewind In Playback
View On PC/Browser (Windows / Mac / Chromebook)
After seeing so many complaints, my thoughts on Wyze
Is It Even Worth Buying Wyze Cameras Any More?
Wyze Cam v3 back in stock for a limited time - 2/22/21
Sad day to learn Wyse lied
I want a refund!
[RESOLVED] Service Advisory: Online/Offline Status Not Updating Correctly - 12/19/20
I want a refund!
Wyze Security compromised if internet down?
Using cam w/o it connecting to wyze servers
Linking Wyze Lock to Google Home/Assistant
VROOM? V2? rc?
Wyze car giveaway contest - 4/1/21
Thermostat launch is by far the worst release, shaken my trust in Wyze
Robot Vacuum Software Dissapointment
Wyze sensors... We are waiting
Amazon and wyze
Amazon and wyze
Fast Forward/Rewind In Playback
Wyze car frustration
How do I clean the wheels? [Mod Edit] happened while I was away
Wyze Robot Vacuum Setup Issue - 1/25/21
So was Wyze Car the April fools joke, or is Wyze Checkout the Joke? Did anyone actually get one?
Wyze Robot Vacuum Setup Issue - 1/25/21
Headphones suck and I want my money back!
Person Detection Update: A New Experiment for Premium Features
Bright news with Wyze Cam v3 Spotlight Kit now available - 1/28/21
Home Assistant Integration
Home Assistant Integration
Use Android Studio for Wyze on PC
Business updates from Wyze's cofounders: Wyze Cam v3 is available again for Cam Plus subscribers. 1/28/21
Wyze Robot Vacuum Setup Issue - 1/25/21
Is It Even Worth Buying Wyze Cameras Any More?
Very bright orb, what is it?
Please add a feature to disable livestream audio / microphone
One householdĂ·two watches = pain in my
Fast Forward/Rewind In Playback
The FIRST WYZE Car JUMP!
Detection Zone Ignored or Inverted?
Forum Feedback Thread!
Don't buy wyse!
Robot vacuum wheels have permanently stained my hardwood floors
Floor lamp
Important message for people using device operating systems (OS) lower than Android 7.0 and iOS 12.0:
Floor lamps came on in the middle of the night
Bulbs Go Offline After Power Failure
Wyze is a Chinese Company ( Discussion Continued)
Do I need CamPlus if I have an SD card in the camera?
Spotlight issue
Official Word on Sense?
All my Wyze sense v1 sensors died within 2 hours
Outdoor Cam - Piece of Crap
Wyze is a Chinese Company ( Discussion Continued)
Cve-2021-32934
Cve-2021-32934
Cve-2021-32934
RTSP for V3
Official Word on Sense?
Wyze sense V1 - Design flaws
RTSP for V3
Failed to update device list (error code 3044)
Cam plus in the UK
Cam plus in the UK
RTSP for V3
RTSP for V3
RTSP for V3
Allow Canadians/Mexicans to buy direct from Wyze
WYZE CAM PLUS camera assignment page/ check list not showing up in App. How to re-download?
Is My Time Being Well Spent?
Thermostat wont cool
Unbricking Wyze Contact Sensor - pcb reset pin
Viewing Wyze V3 on iMac/Bluestacks etc
Forum Feedback Thread!
Illuminate the night with Wyze Night Light - 5/25/21
Wyze Watch: add steps/data/battery to photos clock face and other clock face options
Lamp remote won’t pair with lamp
Bring back the old Wyze Bulb interface [Mod Edit]
New Roof shingles
Bring back the old Wyze Bulb interface [Mod Edit]
New Roof shingles
New user love the product
Audio out of sync
Speak English Tech Genius!
Wyze Finally Works With Google Assistant!
MaxDrive by Wyze (Cancelled)
Sunset, sunrise (dusk, dawn) trigger for shortcuts / rules
Packets going to something called "Omegle" - Pedophile ring?
Any guesses?
Are the Wyze Sensors wildly unreliable for everyone else?
It's been fun but
Don't buy wyse!
Face Masks not shipped - Ordered on 4/16
Wyze Selling KN95 Masks
WYZE bulb / HomeKit
SD Card Melting
Audio out of sync
Person Detection Update: A New Experiment for Premium Features
Wyze products made in USA
WCO new Firmware 4.17.1.027/ 4.16.1.8
SmartThings Integration
App in need of serious redesign - Yes or No?
It's been fun but
Landscape View For Tablets
Don't buy wyse!
An update on outdoor camera
Cam Plus Early Bird Special Announcement!
Cam Plus Early Bird Special Announcement!
View On PC/Browser (Windows / Mac / Chromebook)
The "not intended for security" argument is getting old
Wyze Headphones cutting out
Error Code 90 - hint - do NOT buy this product!
View On PC/Browser (Windows / Mac / Chromebook)
Any subscriptions
Wyze Finally Works With Google Assistant!
Wyze Drops "Works with Google" from app... Google still tells me "This isn't an issue with google services"
Wyze Cam v3 Now Available! - 10/27/20
Thermostat compatibility
Apple HomeKit Integration
Person Detection Update: A New Experiment for Premium Features
All the product updates announced during the Wyzies