The shared Wyze Color Bulb is not visible in destination phone. Thoughts?
This is making life hard to switch on and off as only the device that setup the bulb can only operate the bulb.
(PS: Please note that the device sharing option is available on the primary phone, it is then used and then accepted at the destination phone/account. After sharing and accepting, the Wyze color bulb is not visible at the destination phone to operate/use)
Please note that I know how to use the share function and I have shared multiple other devices. The Wyze Color Bulb sharing doesn’t work. Not sure any particular Android version is required on the destination phone, but other Wyze devices are shared fine.
Logging out and logging back in didn’t work. You could see the accept request on the destination phone, but it’s just that the Wyze Color Bulb, doesn’t show up. This is not an issue with other Wyze devices.
Same problem here. I have shared multiple cams with my wife but I cannot share the color bulbs only. It didn’t work even turning on/off devices, logging in/out my & her accounts and sharing/unsharing devices. My phone is also Android (Samsung).
@rosie are you still having this issue? I would contact support if you are.
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Or online: Wyze.com/support (click “submit a request”)
I had a similar problem. For me share was not even showing up as a menu option. I ending up deleting the group the bulbs were in, and now i have the menu option to share. I was able to share the bulbs with my wifes account. BUT now i cant seem to share the bulbs with my daughters account. Any ideas?