I was desperately hoping that Wyze fixes the issue I have with my Wyze sense. I provided all data and information received. Was following up with support in the resolution and here is their final response!!!
Can you believe that!!!
Arnie (Wyze)
Sep 16, 2020, 12:18 PM PDT
Sincerest apologies for the inconvenience.
We really want to help you out. However, it appears the circumstances at the moment prevent us from doing so — sincerest apologies for the inconvenience.
Do message us further if you have any other concerns and we’ll help you proceed. Thank you!
Regards,
Arnie | Wyze Wizard