We had a theft at home of a circular side table in the living room. We have 2 Wyze cams, one in the living room and one in the bedroom. The theft happened between 11:25 am and 11:30 am. I can see the side table present at 1125, but not there at 11:30. When I checked the 12 second clips of what Wyze has in the cloud for the living room, it just shows that the table being present at 11:25, but not in the clip at 11:30.
I think this is a hole in the detection mechanism and I have no idea how it can mysteriously miss this (as part of the motion detetion).
The interesting part is that Wyze motion detection did actually work in the bedroom (which is adjoining to the living room), and we see a person come into the bedroom between 11:25 am and 11:30 am. The question I have is:
Is there anyway to find out why Wyze’s motion detection might have missed capturing anything in the living room during this 5 minute time during which someone took the side table?
Is there a way the 12 second video in the bedroom can be refined as it appears hazy and it’s hard to detect the face of the person.
Thanks in advance for the help!