Wyze cam v2 cannot connect my deco m5 WiFi network

Hi there,

I just bought a wyze cam v2 and I can not connect it to my WiFi network.

I have read about switching off the 5ghz band and I did it but it still does not work.

I have re initialize all the components including my deco m5 router and i reinstalled the mobile wyze app.

Every time i got the blue flashing light in my wyze cam.

Welcome to the community, @leopoldo. The user guide on the TP-Link support pages will probably have your answer. :slight_smile:

The WiFi network is working ok. But I can not complete the wyze cam setup. Looks like wyze cam can not join the WiFi network.

We don’t have a caveat list for the cams, but here is one for the plugs. Make sure none of these items are interfering:

Page 10 of the M5 user guide appears to have a way to shut off the 5GHz network temporarily. You might want to see if that works.

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I have tried all the suggestions in the list. I turned off the 5Ghz network, i reseted the wyze cam several times. I turned on the location services for wyze app. I also turned off the fast roaming feature in my TP-Link Deco M5 router, but i still can not complete the setup process.

I am really frustrated. I had a lot of expectations about this product but it simply does not work.

Well, this is a user-to-user community, so it’s probably time to bring in Wyze to see if you need a replacement or a return:

https://support.wyzecam.com/hc/en-us/requests/new

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Ensure the SSID you setup on your Deco system does not have any spaces at the end of the network name. Wyze cams don’t support connecting to SSIDs that end with a space. I ran into the same issue you’ve run into and the end result was that I unintentionally added a space at the end of the SSID when I was setting up my Deco system.

We just purchased the wyze Cam Pan.
It goes through the loading process and continually “times out “. It also says that we need a 2.4 GHz network.
I have NO switch on my router to change speed.
Has anyone else had this problem?
Extremely frustrating.

Did you manage to solve your problem? Since I have the same, I can’t connect the Wyze cam to the network. I also have a Deco M5

Deco M5 is aMesh unit.
try uNplug the meshes and left main unit alone on.