Wyze Cam v2 and Pan firmware 4.X.8.501 Released - 11/10/21

Think of how this :arrow_down: dovetails with that :arrow_up: .   It implies… something. :slight_smile:

My 2 Wyze Cam V2’s were turned into bricks from this firmware update. I have tried repeatedly to talk to tech support. They have refused to help me with a store credit to buy new V3’s. I asked for a supervisor. A supervisor was supposed to call me this morning. Your company’s tech support is the worst in the world. The firmware broke my cameras. They didn’t wear out or fail on their own. Own the problem Wyze. Apparently there is no need to establish customer loyalty.

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Ditto!! Why do you have to complain to get a fix? Just patch it back until you find a real fix for the new release…I am so frustrated! I am glad I found these forums before I blew a gasket…only lost 1 camera thank goodness…