Upgraded all cameras at once Everything went smoothly.
One thing I do is pick a time of day Where it is unlikely I will get Notifications and event clips, Another thing Is My inside cameras , I turn off motion and sound detection before Doing the updates
I upgraded my cams one at a time.
All my Pan Cams said the upgrade failed. However this is the same thing that happened with the last update so I exited the app and got back in and checked the Pan Cams again and they all said they were up to date. I did not have this issue with any of my v2 cams.
I am not complaining, I am just putting my experience out there in case it happens to anyone else. … Actually now that I say it, I AM curious if it has happened to anyone else
I wonder if I would have downloaded them all at once if I would have had the same result.
But, I mainly took the time to write my experience because if it happens to someone else it may confuse a lot of folks new to the cams and I hope my experience will be seen and will let people know to recheck it before having to put in a service ticket … It definitely confused me when I first got them and then I saw people on this forum have the same issue so I knew what to do. This forum is such a valuable tool!
I attempted to update two of my pans…one of them failed and is now frozen. I removed the device, but can’t get it to do a factory reset. Im stuck on a solid orange light. Any ideas for getting this back on track?
Progress!! With this update, time-lapse videos that I recorded a few months ago are now retrievable from my V2😄. Previously, all one could get with time-lapse was a error “file not found”.
I believe they were going to put that in the area where you would update the bridge firmware. so go into the camera you have your bridge on and look at the device info go into the bridge’s info/ update in that area and see if it is there.
The same thing happens to me when I upgrade individually. I get a message that the update failed, but it’s clear that the update was a success. Today I updated all my cameras (four of them) at the same time and didn’t get the message.