While the camera may be great (I wouldn’t know for sure as I haven’t received mine yet… read on to find out more) The entire experience is completely tarnished by cheap company Wyze has decided to use to “fulfill” orders - UPS Mail Innovations.
UPS Mail Innovations is cheap, and definitely is a case of getting what you paid for. Here is a list of complaints from the BBB about Mail Innovations:
Wise up Wyze; you have created a potentially great product and are blowing the user experience by shipping with such a horrible service that has a track record of losing peoples orders and not delivering on-time. Id love to be able to talk about how great your cameras are, but unfortunately, my cameras that were supposed to have been delivered yesterday according to Mail Innovations tracking, have still not arrived, and no one seems to know where they are. I may even want more cameras from Wyze, but based on the experience with their chosen shipping provider, Ill most likely be looking for a different camera from a different brand :-\