My Wyze Cam Pan won’t connect to my 2.4 Ghz network. There is no issue with my network. It works well, and in fact I was using that network to chat with the support agent 3 days ago about this issue.
I chatted with the support agent for 1.5 hours, and she had me download an app to check my connection, and I gave her the code that the app produced. However she was unable to help me. She said she’d escalate this to a connectivity specialist, but no one contacted me again. My issue remains unresolved. The ticket numbers are: 291064, 291169, 291206.
Can someone help with this please?