Over the last month or so I’ve been having issues with my Wyze Cam Pan V2 going offline every single day. I feel like I’m noticing it happening primarily in the evening time. Though the app shows it’s offline with error code 90, I can still hear it operating and following motion, and I’m also receiving notifications to my phone when thing are detected. It comes back online after power cycling by unplugging, but eventually goes back offline. I have tried deleting the camera and setting it up again, but the issue is not resolved. I’ve even attempted to flash the firmware, but no matter what I do, I cannot get the camera to flash blue as it states in the instructions and it immediately says, “Ready to connect” (Firmware loaded to SD card correctly and renamed, camera unplugged, SD card inserted, hold down Setup button and plug back in, continue to hold the setup button, but light light never changes). I’m sure I’m not the only person who has experienced this issue, so I’m hoping someone has found a fix they can share.
Additionally, I’m unable to connect with Wyze Support as the only options that show on the website are Chat and Call. Clicking Chat only sends you back to the support page. When you call it says due to the super typhoon customer service support times have been reduced but are still available via Phone and Email. There’s no email anywhere, and when you go through the options on the phone you just get sent back to the super typhoon message on repeat. So essentially, impossible to contact support in any capacity.
Anyone have any solves they can share?