We bought a Wyze Cam Pan over a year ago now, purchased to “watch” our front porch and help alert us to visitors and/or package deliveries. We bought it when the previous person detection AI was used. It worked most of the time, set up where it would usually capture video of people at our front door, visitors, or packages being delivered. But shortly after the AI was discontinued it stopped doing very well and more frequently than not failed to capture anything (except maybe waving branches). So I constrained the motion detection box to a blank wall on the porch. We stopped having as many false positives but also the camera failed to capture events more frequently. It was not nearly as useful as it had been but it at least occasionally might let us know if a package had been left.
Now we are enrolled in the Cam Plus program and the camera is utterly unusable. Even with the sensitivity cranked down to 5 on motion detection it will frequently spam us with “motion detection” resulting in 20 or more captures a day. In some of the captured events, there is literally no motion (no green box showing an area that has activated motion detection).
I’ve done a complete factory reset. I have exhausted what I can think of to do (except sell the camera to someone else - or try to “discover” an alternate use for it.)
Will the camera detect people if motion detection is turned off? Does the motion detection sensitivity affect person detection? Will the camera even “work” if both sound and motion detection is disabled?
I appreciate any assistance as I’m completely out of ideas.