It has been over a month and no resolution on this yet. I get email from support and was very disappointing because in my email request I mentioned how I had already performed all the trouble shooting necessary steps and didn’t get anywhere and I got the same standard email and then nothing.
So my question is, would WYZE take responsibility and do the right thing here by replacing the cameras because they got bricked after the Firmware updates or should someone like me who is one of the oldest supporter of WYZE and someone who has bought so many products, just DUMP ALL THE PRODUCTS?
I know these products are cheap and I don’t expect them to last life time but if it breaks because of their firmware update, then they have to fix it.
I bought the Home Security System but haven’t connected it yet, wondering if I should or just get rid of everything. I am paying for CAMPlus but it hardly works accurately. I have missed so many “person” and “animal” movements that were very important to catch, and it has never recorded a full length (5min) motion video as they advertise in CAMPlus, WyzeLock automatically unlocking in the middle of the night etc, there is so much more but didn’t want to make this into complaining thread.
Can anyone help?