All of my WCO Base Stations are currently in a funky state. I.e., unable to connect to WCO cam. This is temporarily remedied by powercycling the base station.
Going to powercycle 3 base stations and ensure I can live stream before attempting base station firmware update. Others may wish to check ability to live stream before attempting update. If WCO cam displays error -68 under Android (20049 under iOS) or “Connection failed” when attempting to live stream, powercycle your base station and recheck ability to stream before updating.
Update: 3 base stations updated successfully. 1 connected via WiFi, 2 connected via Ethernet. 2 cams with Cam Plus, 1 cam with Cam Plus Lite. 2 cams in a group by themselves. 1 cam in a group with dissimilar cam types. Will see if this fixes both the -68 error and grouping issue over the next 48 hours (previous time to failure was consistently 12-24 hours).
I’ve not seen a whole lot of discussion on this annoying issue, and this is the first that I heard of it being an iOS only issue. (I assume it’s iPadOS issue as well, but hardly use my iPad Pro 12.9 with Wyze due to the lack of Landscape mode of the App).
Looking forward to being able to group my 8 WCO’s into the Two Groups they used to reside in. (Also looking forward to using my iPad Pro 12.9 in Landscape mode someday as well)
Unfortunately, my base station is fried… Wyze should not update firmware on devices that don’t need it or devices that can’t be restored. Hard and soft reset does not work. My base station was fine, working perfectly.
Now I am stuck with a base station solid yellow light and won’t do anything. Before anyone replies with “how to” nothing is working to get it out of the BRICKED state.
I spent an hour with support on rolling back to 18.104.22.168 (January 18, 2022). That did not work.
I had the same problem with a V2 cam over a year ago, and I rolled back the version and restored the camera. But, these base stations are unable to factory reset or hard restore.
I have one question for Wyze… WHY? You don’t need to update so much. Chill out…
I own 7 Wyze cams, 2 outdoor cams, the vacuum, lights, and A whole bunch more… I love Wyze products when they work and are not updated every other day.
This thing isn’t even heavy enough to be a paperweight. Thanks Wyze
Mine bricked, too after the faulty update. What’s weird on mine is that I still get event recordings to the cloud. Can’t view the cams live feed, base station shows as offline… Cams show offline… But they still record motion.
So I’m leaving mine up until the new base station comes in since I can still get the cloud recordings.