I just attempted to update my WCO Base Stations to FW version 188.8.131.52 and after the status said “Updating” for a little while, it just stopped and now the status light is stuck on solid yellow.
I have tried updating the FW manually via SD card (tried the last 4 versions); power cycling the station; resetting the station, etc.- pretty much every troubleshooting step Wyze has, but no luck, It is currently bricked. Did anyone else have this issue when updating to this FW version?
I called Wyze and they had me go through the basic troubleshooting, but ultimately determined I need new base stations. However, they have none in stock and do not think they will have any until the end of September! Basically said, sorry, you just won’t have access to your cameras until then. PLUS I pay for Cam Plus on these cameras. VERY frustrating. I have 12 cameras, 15+ color bulbs, Doorbell, Headphones, Car, Watch, Plug…the list goes on, and this is the customer service I receive. So frustrating. How can a simple FW update brick the device. It’s 2021! OK, rant over.
I do not want to go that long without cameras. Does anyone have suggestions for a fix that maybe I have not tried?