Wyze Cam Outdoor Base Station Bricked after Firmware Update

After pushing the latest update to my Wyze Cam Outdoor Base Station the LED on the front remains orange and the cameras and base station show as offline in the app. I’ve tried power cycling the device but nothing changes.

It’s hard for me to say since it’s now offline, but I believe it was trying to install firmware v4.16.1.22 before it went offline.

Try to add the firmware manually with an SD card. Directions to do it are here for both the cams and base.:


Adding firmware via the SD card does not seem to have fixed the issue. The light on the device remains solid orange. My outdoor cams are recording events, but they both show as offline and I can’t view them live.

The light on which device? The light on the base is on the right top of the base and will be solid blue when working correctly. A solid red light on the back of camera will mean it is fully charged. You have to remove the power cord from the cam for it to connect. It will flash blue while trying to connect and turn solid blue when connected, there is no Orange. If the cams shows off line force close the app then open the app again or delete the app and add again, iOS or Android app. ?

I’m speaking of the light on the base station, which is the device having the issue. It is solid orange.

The cams show as offline because the base station is offline. The base station is offline after a firmware update failed. I have unplugged the power and restarted it several times. I’ve tried repeating the firmware update via the SD card. The light remains orange and will not reconnect.

I have verified that there is no issue with the network cable or jack it is plugged into. Other devices are able to use it.

As I said and the chart above there is no Orange, maybe it is yellow. Screw, it. Go to your app open the base station, settings go to device info> firmware> click on that and change it back to the previous version.

I am having a similar problem after updating to V4.17.22.
The light is orange on mine too. Don’t look yellow to me, but I will go with yellow if need be…
I can unplug and plug in the base station. It will turn blue and work properly for a couple of minutes then change to “yellow” (really orange) and all cameras go offline.

Yellow/red/ orange. Just change the firmware back on the base or base and cam to the previous version from March 9, 2021 . Base and cam You can do it on the app or this way. On the link click on release notes and it will take you to the files you need to download, click the blue numbers current or previous version. Follow the directions.


I would love to revert to the older version of the firmware in the app? I do not see a way to do it in the app.
Please provide instructions and confirm this is actually possible.
I do not have an SD card or a card reader.

Well there was a way in the app but I just looked at mine and the choice to change it back is not there. The way is was before was open the app, >tap the base > tap the gear icon top right which would take you to settings > tap device info > tap firmware and it would show which version you had and would say “having problem” in green letters. If you tapped on that you could revert back. Can’t you find a Cheap Micro SD card with adapter $7-10, find a person or library with a computer with SD card slot down load the file to the SD the follow the post above. You most know at least on person or maybe at work where you can use a computer to download the firmware file. After you get the file just put the SD in the base and follow directions. Get the March 9 2021 file. Are you using an Android device or iOS (Apple) device. ?