@WyzeAndy Found an issue with this new firmware release:
New beta firmware causing duplicate events and notifications, at least while CamPlus is active. See screenshots For an example (notice the times and thumbnail of the person detection events being identical):
You can see that it is weird.
- The top one doesn’t show a time, but is a normal 12-second cloud clip.
- The second one is the 8 second Cam Plus cloud clip. You are storing duplicate Cloud events now, one as “free” and one as Cam Plus.
- Doesn’t have a thumbnail but is the “free” 12 second clip that matches the 7 second Cam Plus clip of the 4th video
- Is the same as 3rd but only 7 seconds long.
5th video is interesting. Cam Plus identifies the cat as a person for an 8-second video, but there is no normal 12-second clip like all the others had. I have no explanation for this. I did check to see if it is duplicating cloud events for non-person detection videos too, and it appears to be doing the same thing, but there are some that aren’t duplicating like how this 5th video is alone without a 12-second partner video. (Same inconsistency with the 5th video in the second screenshot. This is just coincidence though, I checked further down and it is not always the 5th video that is missing a 12-second partner event)
Alexa person announcements are also announcing twice for the same event Example:
Alexa: “DING - Person detected on Backdoor Cam. DING - Person detected on Backdoor Cam.”
It used to only announce once and not have duplicate events before I got the new firmware and Cam Plus.
Sent logs to help your devs figure it out (Ticket ID: 69187).
Hope that helps. That’s what we’re here in Beta for after all. Let me know if you need anything else from me or want to try anything. I am sure I can just Move Cam Plus to a different cam and everything will go back to normal again, but figured I could help out since I noticed this glitch.