Wyze Cam iOS app video freezes on playback

support

#1

Wyze Cam app playback video freezes and image will not change when moving the timeline.

V1 camera in the garage, with motion sensitive lights installed. Camera is setup for auto night mode, motion alerts on and constant recording, at the time of door opening and lights coming on the video freezes in the app during playback of the time of the motion alert.

This occurred in previous versions of the app also.


#2

I have constant recording running and I am not able to scroll the timeline much at all. I would have to sit and watch the whole playback to be able to find an event. I am used to Nest and this works very well. If they don’t get this working I can’t stay with WYZE unfortunately because I love the price.