Wyze Ca V3 with mini spotlight not acting right after the AWS outage

Cameras
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1

I have two cam V3 with the mini spotlight on the outside of my house. They were in a camera group by themselves. The AWS crash took out my plugs, Cam Pan and these cameras. My thermos were just fine - whewww - its cold outside. Anyway everything came back up except one of the camv3 in this outside group. Both cameras have cam pan plus. When I bring the group up this cameras doesn’t connect - when I touch the camera image it starts working. I took it out of the group and the image is not live and it shows offline. When I touch the image it starts working but when I go back to the home page it shows offline. I have done mutlipe power cycles, multiple factory resets, router power cycles and deleting and re installing the device on the app. Nothing works get it back working properly. I noticed that when I reinstall the device it says ‘set up complete’ prior to me completing the setup in the app - just before the naming the camera page. I noticed on the firmware status page that this camera’s status is unknown.

Any ideas on how to fix?

2

Did you unplug the cams? Did you sign out of the app? We also have spotlight kits and no issues on ours

3

Thank you for the reply. I did a number of things, including factory reset. Finally the WYZE support people suggested something that I did not do - while on the camera in the app I power cycled the camera. The app captured the camera and it is working just fine now.