You can go onto the router and turn off 5 ghz, do your setup and turn it back on.
That would be nice, but it’s not an option thats available on google mesh.
Some things to check if you are having trouble installing a Bulb:
Bulb can’t be on a dimmer circuit.
Bulb must ave access to 2.4 GHz network.
- Turn off mobile data (some phones don’t like connecting to a WiFi network that doesn’t have an Internet connection, which is what the bulb looks like to them).
Network can’t be restricted to 802.11n only (must allow b/g – "compatibility mode”, not “performance mode”).
No MAC filtering during setup (workaround is to install the bulb using a hotspot, which will give you the MAC address).
Sufficient range of DHCP network addresses must be available (some people restrict this).
Set up the bulbs in a single socket lamp close to the router, one at a time. Once all settings are in and the bulbs are working, they can be moved to the desired location and all the settings will remain.
(Assume this is mostly necessary if the bulb has old firmware): If the bulb flickers then stays on just after you enter the countdown, then the bulb is probably on its way to being set up. However, if the countdown reaches zero after you see that, then cancel the setup and go back to the home screen. If the bulb is listed there, try to upgrade its firmware. Whether the firmware updates successfully or not, flip the switch 3 times and go back into setup. Rinse & repeat until you go thru setup successfully & the firmware is updated successfully.
If all else fails:
- Press the retry button.
I forgot that, no back channel with Google mesh, the reason I ended up with Velop mesh…
Thank you so much! My problem was I had my network restricted to performance mode 802.11n and changing to compatibility mode allowing abg etc solved my setup problem. Instructions must be updated with this all these tips ftom the forum like this and mobile data.
The phrase “performance mode” triggered me to look at my Verizon FiOS router which had that set. Setting it to “compatibility mode” finally resolved this for me.
Yup! That was the solution for my Pixel 3.
Thanks! That worked on my Pixel 3
Thanks. Worked like a charm!
Additional tips from WyzeMike:
So am I to understand that the bulbs can’t be set up with the Google Mesh routers? Cams don’t seem to have any trouble with the mesh. Any solution(s)?
I set mine up on google mesh. I just had to turn of the data so that when I logged on the bulbs wifi connection I selected continue when it said there was no internet connection. Then went back to the wyze app and waited until it logged on.
Thanks, I’ll give that a try.
Added this to my list in post 23:
- (Assume this is mostly necessary if the bulb has old firmware): If the bulb flickers then stays on just after you enter the countdown, then the bulb is probably on its way to being set up. However, if the countdown reaches zero after you see that, then cancel the setup and go back to the home screen. If the bulb is listed there, try to upgrade its firmware. Whether the firmware updates successfully or not, flip the switch 3 times and go back into setup. Rinse & repeat until you go thru setup successfully & the firmware is updated successfully.
i type n short shrt hand lol… If u are installn the bulbs its simple but can b confusing.MAKE SURE b4 hand u on a 2.4 network and turn off phone data!!!. do the on/off thing 3 times. find the wyze_…apxxx and click on it… ur phone or device may pop up with a box asking to stay connected to that wyze_… apxxx, click yes then the back button on ur phone or device so it can sync. if installing multiple bulbs, i suggest the following… Do the above, then update that 1 bulb with the fireware, name that bulb and then unscrew it out the socket!!! hopefully this post saves some1 a lot of time and confusion.
Hey there, I made a review on the Wyze Bulb which includes brief set up instructions on my YouTube Channel. I upload new content weekly and would appreciate the support. I tried to make it shorter than my last Wyze product review. Like and Subscribe if it’s what you are into. Hope you find this video helpful, Thank you and may your home be Wyze!
Yes, could not connect until I turned off data, then it worked fine.
I have Google Wifi, too. Now, I live in a rural area, so this may be easier for you than it was for me. But I called tech support for my ISP—as they have no app or anything—and they switched me to 2.4 on their end. Once my modem was changed to where it only used that band, Google Wifi doesn’t have a choice but to use the 2.4. (Apologize if I used any wrong terminology. No formal education in that field.)