I had issues with one of mine in a ceiling fan at first because the housing it was in was metal, I re-aimed the light a bit so it could get a better signal
I’m having similar issues / just got 4 plugs delivered on top of 7 bulbs, can connect them - leaving the switch on & still no luck.
Doesn’t matter which outlets, have tried multiple circuits to see if that was the issue… these things just don’t stay connected
- Wyze what are you going to do about this, seems like a major issue to me…
It’s just strange that they’d work fine after initial setup, then none of them connected the next day.
If they do have a weak signal, and I am not saying they do or don’t as I do not know your setup, they could lose it very easily. The easiest way to check a possible cause, bulb vs environment, is to swap a bulb you know works fine like the one in your bedside lamp with the one in the fan, if the problem follows the bulb get support involved as it is most likely a bulb issue, but if the working bulb has an issue in the fan you need to start looking at what is causing it to lose signal in the environment.
Yep, that was my first thought too, so I immediately went to my bedroom with my router and tried that room after the failures, same issue.
I wish I would have found this forum prior to buying, instead of listening to word of mouth prior to purchase. Lesson learned, doubt I will buy another Wyze product moving forward until the forum echo’s that it’s fixed the connectivity issues
I love the WYZE cams but the bulbs continue to go offline for no apparent reason. I will unfortunately need to move to an alternative solution for lighting.
I been experiencing this issue since they changed the scheduling app. Now the bulb will turn on and remain on for a few minutes and automatically turn off regardless of scheduling or manually turning on the light. I’ve checked my wifi signal (I have a strong signal of -37db). I have an above average router (Netgear Nighthawk X4S R7800) where I can beam a wifi signal directly to the peripheral but light continues to turn off. I’ve cycled through of the 4 original bulbs I purchased and they all do the same thing. Called technical support went through a number of troubleshooting steps to no avail.
Wyze needs to figure it out and soon. Oh, why they are at it, they need to fix their scheduling app so that you do not have to create two separate rules to set a turn on time at 6pm -11:59pm and another from 12:00am-06:00am. Makes absolutely no sense!
Good luck everyone!
After a little over two weeks of flawless performance, (since the last firmware update and app update, anyway… Prior to that, however, they had been disconnected from the network far more than they were ever connected, and I was about ready to throw them in the trash), I’ve lost a bulb again… Got the ladder out, and tried the “unscrewing and screwing back in” trick …but no joy as of yet.
I hope they all don’t follow suit… again…
Double checked everything else on the network and everything else is connected just fine,. So, I see no reason to reboot the router just because one bulb won’t connect…
The bulbs continue to be the “weak link” in the Wyze product line… (and a huge disappointment).
I’ll give it another couple of days, but this time, if I can’t get it to connect, they’re all going in the junk drawer and I’ll going back to my standard LED bulbs… Maybe version 2 of the Wyze bulbs will be better… if there ever is a version two, that is.