I installed my first bulb last week. Got on my 2G network with my iphone and paired the bulb per the instructions. Once it got to the last configuration phase where it “could take a few minutes”, I kept getting a “failed to connect” message with suggestions for resolving the problem. I tried to re-enter the wi-fi password only to get the same problem. Before doing any of the other suggested troubleshooting, I simply closed the WYZE app on the phone. When I reopened it, the bulb was there and I could configure it.
I have IOS 14.0.1 running on my iPhone 7 Plus and the latest WYZE app update was not released yet, which supposedly fixes this “failed to connect” problem. The reason I say “supposedly” is because I installed the latest release of the WYZE app the other day. Then I installed my WYZE plug yesterday and got the same “failed to connect” problem. Killed the app on my phone and re-opened it. The plug was there in my device list and I could configure it.
The setup of these devices is fairly simple, but why do these devices have to 1: Be on a 2G wi-fi network? 5G is pretty much the norm these days. 2: Why do these devices have to have their own wi-fi access point that you have to connect to during the setup? They should have their own base station like the WYZE Cam Outdoor, which I had no problems whatsoever with setting up.
Please fix these issues. Thank you!