Here is some reading material from folks that have the same issue as this. I’d also recommend contacting support and see if they can help, up to replacement.
I have purchased 2 starter packs and 1 cam/sensor pack from Home Depot in the past few weeks. Of all these 3 bridges, only 2 are updating to the latest .33 firmware. I called Wyze and have a new bridge. I went out and grabbed another Starter Kit from HomeDepot. Now that bridge is not updating. I have tried power cycling, 2A power brick, different cameras (pan and v2).
Any ideas how to fix this or am I calling Wyze for a third time in 2 weeks for junk?
Thanks for the help
After a couple of attempts to update a Sense Bridge firmware from 0.30 to 0.33 the unit seems to be bricked. It dropped out of the app and will no longer show up. I’ve tried power cycling the Cam with both the software and pulling the plug; with the bridge both connected and disconnected but the bridge is never seen. The LED lights up on the bridge initially when plugged into the Cam but then goes out and no other status reported.
I made the mistake of trying to upgrade the firmware on a Cam…