I received my WYZE Band today, set it up and I have the app running in the background, however the band won’t register my heart rate. It says “Please wear the band to measure”. I have it on my wrist, as tight as it should be, however it won’t register heart rate. Anybody have any ideas?
I ended up deleting the band then reconnecting it and the heart rate is working!
Glad to hear
I just got this device and having the same issue, i deleted and re-paired the watch, but still no luck. @StopICU33 what do i do?
@charlesanim. Welcome to the Wyze community! I recommend contacting Wyze Customer Support and they will be able to assist you with this issue.
1 (206) 339-9646
Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT