Wyze band stops keeping steps

Hello,

I have 2 wyze bands, my wife told me a few days ago that hers stopped keeping steps, I rebooted it and it seemed fine until today when it did it again. My son has the other band, I ask him about it and he told me that he has had it stop counting steps twice now and has had to reboot it. Earlier this afternoon, I talked to my dad who also has a wyze band and asked him if he had any problems. He said his stopped counting steps about a week ago, and then noticed that it was only showing 300 steps for today.

Doesn’t seem to be coincidence that out of the 3 bands I know of, all three of them have stopped keep track of steps and needed a reboot. Has anyone else had this issue or is there something that can be done to fix it?

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