Wyze app updated, still crashes

Updated the app (iOS) just now for third time. Only Wyze device I currently have is the robot Vac. When I open the app and click on Home Vac, the map starts to populate and then app crashes. Have deleted app, re-paired Vac and app, still happening. So I can only use Vac manually. Can’t set barriers or choose rooms or make schedule.

I thought the update was supposed to fix this problem. I am the only one for whom it is still not working? What now? I wouldn’t keep the device if I can’t use the app features!

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Hi @aflynn37 Did you get the latest f/w update just released 01/18/2021:

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After you delete the app, also power reset the phone to clear memory. :four_leaf_clover:

Thanks! That was the final piece of the puzzle! Back in business now.

I had updated the app, but didn’t realize I could update the firmware when the app kept crashing. But as I long as I never clicked on Home Vac everything was fine and I was able to do what I needed. Thank you!

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Good deal @aflynn37, thanks for the feedeback.
If working fine, click on the ‘solution’ button. :slightly_smiling_face:

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