UPDATE 8/22/19 11:48 PM PT - Our service is now back to normal and all products should be functioning now. If you are still having trouble, please contact our support team. Thank you for your patience with us!
8/22/19 6:07 PM PT - The server maintenance is taking longer than the initial forecast and services may still be unstable for some customers. We will update once we have more information.
8/22/19 5:23 PM PT - The server load is improving but is not fully resolved with some issues with logging in, automation, and feedback submission. We are performing server maintenance to further address this problem and it may make the system unstable for the next 20-25 minutes. We apologize again.
8/22/19 4:40 PM PT - We are seeing levels returning toward normal so service should be restored for most people. If you are still having difficulty logging in, setting up new devices, using existing devices, viewing event videos, or using voice assistants, please let us know!
8/22/19 3:35 PM PT - Our engineers have identified a server spike that is impacting Wyze services involving login, app usage, and event video submission. We are investigating this now and will resolve it as soon as possible. We apologize for the inconvenience.