Hey just checking to see if any other Wyze App Users are experiencing a problem on the home page (the “live feed” page)… through the process of elimination I’ve determined the app itself is not working correctly.
When I open the app- & tap a thumbnail to view a camera… it goes black about 5 seconds later & closes the app.
If I tap events- I see the cameras themselves are working just fine… & they are recording the 12 second “events” - I can view the events.- more importantly- the app does not crash.
If I tap anything in the app- it seems to function ok- but IF I tap the “live feed” - it crashes… - If I tap ANY camera in the live feed… it crashes.
I went to AT&T (my provider) & I did the speed test to make sure no one was “jamming” my wifi… & I checked all the devices connected.- my wifi is fine.
I updated my phone (LG Phoenix) & deleted almost ALL the videos saved
but- alas- it is NOT the phone.
all the other apps on my phone work as they should.
I even recalibrated my phone to be certain it wasn’t responding to touch incorrectly.
so- my question is- IF I uninstall the WYZE app… then reinstall (after rebooting my phone)- will I need to start from scratch (take down all my cameras) & reconnect them as well… or can I just reinstall & leave the cameras where they are?