So my app on my iPhone 7 crashed and wouldn’t open. When it finally opened I had to log back in, but it showed no devices on the network. I have three cameras, four bulbs, and three receptacles. All gone. WTF?
See the thread here about this issue:
10/21/20 5:21 PM PT - We found a problem with token validation and have resolved it. The service is returning to normal though it may take a little time for your devices to be visible again. Thank you for your patience.
For anyone that encountered the “fail to obtain service” error, is that still happening if you try again?
It should be fixed and slowly coming back