I wish that the founders of WYZE realized the fact that their app is NOT user friendly. If they would look at it from a consumer’s viewpoint (instead of an engineer’s) they would see the absolute absurdity of it. I ordered (3) cameras and purchased Cam Plus for all (3).
Does WYZE automatically put it (Cam Plus) on the cameras? No! Instead you have to look all over the app for “Credits” and manually apply the credits. Guess what? You get (3) months free for purchasing a camera and it goes to one of the cameras, therefore you can’t apply the (1) year subscription until the (3) months is up (unless you want to give up the free (3) months. Stupid! Plus, it took me having to call WYZE to find all this out. The agent would never have figured it out herself if I had not mentioned I purchased Cam Plus for all (3) cameras and one came with (3) free months.
On top of it all there is a message telling you to reset certain parameters after you figure out how to add Cam Plus. Questions: Why doesn’t WYZE automatically add Cam Plus and reset the Parameters. It’s just one thing after another in regards to the app.
WYZE, you have the best cameras I’ve seen and at a good price, but you app has got to be more user friendly or you will lose customers. In today’s world you don’t have to put up with incompetence. There are companies that are using common sense and make things perform for a customer, not their engineers.
[Mod Edit]: *Your Post was moved to this category since it involves comments and discussion instead of a request for a new product or service from Wyze.