Hello Wyze community.
Long story short, I have experienced the worst customer support of my life. Wyze is the cheap version of any IoT out there, and I understand we can’t expect quality, etc., etc. But, if there is an issue, just swap that $10 product to the client. Don’t waste any one time, you’re cheap guys. Unprofessional, ridiculously unprepared, you require tasks that don’t prove anything but your app is a mess.
I backed you up for years. I was already looking at professionals cams compared to yours (Unify to mention one), but now is the time to say goodbye. I will use your products for the time left (not much consider the quality), and I will move on with the pros.
Since I wasted a week responding to stupid replies from your support, I wanted to invest five more minutes to give you feedback on how irresponsible of you is to play cheap with cheap product.
Have a good day