Wierd purple tint on V2 cam

support

#1

On the V1 I don’t get this issue but I get a purple tint. I moved the camera to another location and it works.

Screenshot_20180418-173950.jpg

Screenshot_20180418-175009.jpg


#2

My guess in the new location you have the base with magnet pulled away from the white camera body.

See this post: https://www.wyzecam.com/forums/topic/got-my-camera-have-a-couple-questions-beta-version-of-app/#post-125940


#3

That’s a bad camera, I’d email support@wyzecam.com so we can get that replaced for you!


#4

Received the replacement for my ‘Jimi Hendrix Purple Haze’ camera today…thanks. Appreciate how quickly it was shipped. I have not set it up yet but will this weekend.