Why do Wyze cams have encrypted Logs? What is Wyze hiding?

Why isn’t there a human readable log file so that the users can perform basic troubleshooting?
Because the support sucks - No technical expertise to understand the problem.
And forums - No staff cares to respond to your issues, if they do they ask you to contact support. Infinite loop.
What is the issue with providing a simple log to users?

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