Getting a little frustrated here and wish someone would at least RESPOND. Not being able to simply schedule you home monitoring to arm itself at a certain time and disarm itself at a certain time baffles me that we can’t do it. And, this last email touting home monitoring and tips and tricks for it without the ability to do this is a slap in the face. I’ve made several posts about this. I’ve gotten a stack of comments on it as well from other customers asking for the same thing. Please Please Please, explain why you won’t let us setup these schedules.
I love the company. And, in all honesty, if the reason was you’re waiting to scale the system up so it made sense to have a large enough call center to handle alarms and such. I’d get it. But, silence on this glaring omission has been ridiculously frustrating and, seriously, about to turn me off of anything future purchases. I love what you guys are doing and some of the value. But, I need a little more customer service on this one.