We’re Giving Wyze Person Detection to All Users at Whatever Price You Want - 1/11/22

Wyze is gonna owe both of us new keycaps. (well, mine are virtual so…)

2 Likes

For newcomers or those who have not joined CamPlus lite before February 15, all they have to do is subscribe to CamPlus. Then they will have the option to subscribe to CamPlus lite for an amount of $0 or more. If they want, they can cancel their CamPlus subscription and keep their CamPlus lite. Am I wrong?

1 Like

I don’t think it’s even that complicated - both CPL and CP will be selectable from what I understand.

2 Likes

Any day now, this will all be behind us. Well, any month now… :calendar:

If it is like that, it will be even easier forever the possibility of having the cloud.

2 Likes

Just for the record, I agree with Carver. I even remember the thing Customer says he doesn’t. So. :slight_smile:

I think Wyze has done STUNNINGLY well here. Stunningly. Not perfect. But stunning.

I’m even cockeyed enough to think this may be happening (oooooh, I hope it is, I hope I hope I hope…)

(I have edited this comment several times.)

You make valid points about people who not pay any attention for months until something happens they finally want to check, then realize they ignored all the push notifications, warnings, emails, etc…

I wish there was a better way to inform people. Not sure there is much more that could reasonably be done to inform everyone about the change. They did say in the letter “We will send you lots of reminders.” which I think is likely to bring some complaints as well…though I don’t have a better solution besides something like, if a person acknowledges one of the messages, stop sending them. I guess we’ll see how that plays out. At least they’re trying.

Not sure what a better solution would be to cover those people. I suppose they could make it so anyone who is already active would need to actively opt-out instead of actively opt-in, Only new accounts would need to actively opt-in. Current customers could have been given a choice to select to opt out or opt in and have non-responses set to continuing with cloud. That might’ve been an overall better option. It wouldn’t have drastic savings initially, but it might’ve worked out okay in the long term doing that.

I have talked to several…some very upset about it. I thought there was no way it would ever happen though…
Regardless, here was a wishlist item for it, though it was a relatively low amount of people supporting it:

Absolutely, they will certainly be the exception or niche market, but it is important to some people for whatever reason, so occasionally we get people posting asking how to do it without cloud events.

Honestly, I think they should offer people the option like Eufy Cams do to have just text notifications or text and thumbnail notifications. I would not be surprised if they update it this way in the future to allow people to pick. I’m sure it would need another firmware update. :slight_smile:

3 Likes

Yes, this is the current intent as I understand it. Newcomers will not have to subscribe to cam plus to have this opportunity. Even a new customer should still be able to sign up for Cam Plus Lite, even at a rate of $0, even after the Feb 15th changeover just like anyone else is not being limited to a hard deadline based on what the email said.

Wyze is attempting to normalize an indefinite name-your-price subscription model because their data showed that their customer base made it sustainable. My personal opinion/guess is that Wyze might expand it to offer more stuff in similar fashion but I think they’re playing it safe and moving slowly to ensure they don’t get too far ahead of themselves with false assumptions on what they can sustain. Jimmy hinted at this a little:

image

Wyze had previously said in one of their AMAs that they would love to be able to offer basically all their services this way since they’re basically built on the idea of low profit margin offerings, but they need to make sure they aren’t risking long term sustainability. The amount of future features that will be included in things like this will be fully dependent on how successful it continues to be.

3 Likes

And this, folks, is what you call inside baseball: substantive, arcane and precise.

It’s like watching electronic sausage being made. Mmmm… :slight_smile:

1 Like

Yes, I love conversations with @Customer including when we disagree, maybe especially then. I can always rely on him to be logical, insightful, and honest about what he thinks, good or bad, and very reasonable, in addition to being well educated and really resourceful and very familiar with the forum.

If you look at my profile, he’s toward the top of all my stats since we’ve had these kind of awesome respectful conversations going on for almost 2 years now :slight_smile: :

I think he provides a REALLY valuable perspective in this community. Everyone’s perspective and opinion is valuable, but Customer often helps me to break my confirmation bias and consider other perspectives and such, so I am very prone to read what he says and enjoy conversations with him. :wink:

4 Likes

He’s funny, too. :slight_smile:

3 Likes

I hope Wyze will allow us to make a single ANNUAL payment for paying what you want. Currently my contribution is 0$ because of that. I’d rather give my money to Wyze than give it in transaction and currency conversion fees. I already pay two annual subscriptions for CamPlus. I don’t need more and I’m willing to pay a certain amount ANNUALLY for CamPlus lite.

3 Likes

May I say something? Ok.

I’m a regular-person/geek hybrid. Maybe 70/30, at worst, 60/40.

I speak geek. Sort of. Y’know, muddle through.

Exhibit:

Not sure what a better solution would be to cover those people. I suppose they could make it so anyone who is already active would need to actively opt-out instead of actively opt-in, Only new accounts would need to actively opt-in. Current customers could have been given a choice to select to opt out or opt in and have non-responses set to continuing with cloud. That might’ve been an overall better option. It wouldn’t have drastic savings initially, but it might’ve worked out okay in the long term doing that.

So, I reads this, and it makes me laugh, because I’m pretty sure it makes perfect sense, but I can’t prove it, because I can’t get through it without laughing, because I’m a geek hybrid…

Eh?

So, my Christian carpenter told me it was Marx who said, ‘You can’t make an omelette without breaking eggs’, which I had said to him and he’d looked up.

That’s how I feel about the unfortunate few who will get broken in Wyze Great Omelette Adventure. I am willing to be one of those unfortunate few. I promise to be philosophical and good humored if it happens.

Will “you”?

(you=adult wyze customer)

The items you find in the ‘Events’ tab are cloud events, your SD card is viewed by going to the live view of the camera and selecting the ‘View Playback’ button at the bottom.

If you opt in to Cam Plus Lite nothing will change with the exception of you having Person Detection now. If you decide not to opt in your ‘Events’ tab will no longer have videos, it will have a thumbnail photo and you will have to view any videos from the SD card.

2 Likes

No, they aren’t. The most Wyze is guilty of is making customers jump through a small hoop to retain the 12 second Event clips and get Person Detection. You’ll have to spend 5 minutes on the Internet signing up for a Cam Plus Lite subscription.

If you sign up for the Person Detection you haven’t given up anything.

No they haven’t. See above.

3 Likes

No. It’s to get people that don’t use the clips at all off of the servers. Some people only view the cameras when needed and never use Notifications or Event clips.

Probably.

2 Likes

How can none work?
Cam Plus Lite is what she has now with the addition of Person Detection that she doesn’t have to use.

2 Likes

Yep, that would have headed off the only objection scenario (other than the shaming / upselling - but someone else is paying for your service, etc.). And agreed it would also probably have made the whole idea a non-starter from Wyze’s economic perspective, so their new approach makes a lot of sense. Back atcha on appreciating the polite discourse. :slight_smile:

2 Likes

2 posts were split to a new topic: Disable Camera Microphone

Every time Wyze pulls one of these stunts it reminds me of a child that does something wrong but claims they didn’t know any better.

We didn’t know using rented processing power to do person detection would cost money. The new money guy just told us. (Remember that one?) :grinning:
We didn’t know allowing millions of people to upload video to a server would cost money. Can we please have some of yours? Everyone else is paying.

I do understand this move. A lot of people never access the uploaded clips. What I don’t like is the pan handling that is going along with it.

3 Likes