Sounds like you need to call Wyze for help. 
Wyze Customer Service 1 (206) 339-9646 . Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Sounds like you need to call Wyze for help.
Wyze Customer Service 1 (206) 339-9646 . Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT