Is there a phone number to contact Wyze? I ordered the vacuum and a bulb. I received a small box with the bulb. It says both were delivered and I didn’t get the vacuum. Emailing them apparently takes up to 72 hours to get a reply. I would like to resolve this sooner rather than later.
Welcome lesarapp. Sorry to hear of your disappointing experience. You can call Wyze Customer service at:
Monday - Friday 5 am - 6 pm PT
Saturday 8 am - 4 pm PT
Thank you! I couldn’t find a number anywhere. I appreciate you answering so fast.
Yeah, I’ve never been able to find it on the web site - only in the forum. P— poor customer service as usual.
They sent it in separate boxes but didn’t tell me both tracking numbers. I received it today. Thank you for sharing the number. It was helpful to talk to someone instead of wait for them to answer up to 72 hours later.
Great to hear you’re good to go!