View Playback Jumps to random previous different day

#1

When I want to review playback recordings for the day when I click the left back arrow it Jumps from Today May 2 to March 18. I assume this should not be the case. I assumed it was going to jump to the previous recorded event earlier today.

#2

Here are the troubleshooting guides:

https://support.wyzecam.com/hc/en-us/categories/360000596591-Troubleshooting

If that doesn’t solve it, keep in mind that this is primarily a user-to-user forum. If you don’t get help here from the community, file a support request including log files. That will ensure that the logs are captured. You might want to submit the ticket right away because there’s somewhat of a backlog. You can always let them know it’s already resolved when they contact you.