Thanks for asking, I’m not offended, I understand.
Short version: As Jason21271 said quite well, I don’t work for nor represent Wyze (nor do other Mavens or Mods).
Open for more descriptive explanation
I’m not on Wyze’s payroll or anything. I’m basically just an enthusiastic community member and volunteer who is very familiar with and knowledgeable about Wyze products, services, and everything else about them etc…which is basically what “maven” usually refers to in colloquial terms (I guess finding cool ways to use Wyze stuff is basically one of my biggest hobbies…coming in here is what I do when I quick break from my work), so I do try to help answer questions, give solutions, provide sources, and sometimes just share my own opinion or perspective while participating as a community member.
I do genuinely like Wyze as a company (I have purchased at least 167 Wyze items, and most of the various products, except the ones I don’t like and don’t want). I do also have several posts expressing honest criticism or disappointment throughout the forum on products, services, policies, etc that I do not like, but for the most part, I am the type of person who believes the true opposite of love is indifference, so rather than letting those negative feelings or emotions or frustrations consume me and affect my daily life and make me miserable, I just go focus on something else I’m more passionate about. So there are some products and services I basically mute and ignore because I don’t care for them, so naturally I don’t have as many negative posts because I avoid those things that are not something I’m passionate about. I hope that makes sense. -Apologies if that sometimes makes me look like an employee, though I guess it is fair to consider me some kind of “Wyze fanboy,” since I do have and love so many of their products and keep up with all their Webinars and AMA’s, and announcements, etc. I just use that to share with others my collective knowledge.
Some of my favorite people in here disagree with me regularly, don’t share my opinions, or give me good insights I hadn’t considered before. I sincerely wouldn’t want everyone to agree with me. I am a huge proponent of competition driving progress, and I also believe criticism, when presented constructively and maturely help a lot too, so I am very supportive of such things. It’s totally cool if you also decide you totally disagree with me.
For those who find my genuine enthusiasm too much (ie: in the morning before having a cup o Joe…when such enthusiasm might be irksome )…I won’t be offended if you mute me or block me either. It’s all good (though I’m sorry I didn’t help you in some way…I really mean no offense).
Honestly, we need people with all sorts of perspectives to represent everyone in here, so regardless, I am happy you are here and participating because Wyze needs to know what what YOU think as much as anyone else (as long as we are all courteous to each other of course, which you obviously are based on how you worded your comment to me). Thanks for being part of the community and helping Wyze see the general feelings and atmosphere of what they’re doing well or where they can improve. By all means, disagreeing with any of my perspectives or stances or having opposing views is totally good. That does not affect my opinion or treatment of anyone. People genuinely have serious frustrations that need addressed and considered and we want to make sure Wyze is aware of all that.