I manually ran the robot vacuum for the first time today since I’m still waiting on a replacement due to the setup issue that many have experienced. It was running fine when it ended up getting stuck on some rug fringe. I flattened the rug back out, checked the brush/wheels, placed the vacuum back on the floor and pushed the power button to resume cleaning. Everything started as it should with the side and main brushes spinning and the vacuum sucking but the vacuum didn’t move. It jerked back a couple times but didn’t even move an inch in any direction. Then it stopped, the red lights started blinking, and it said the vacuum was stuck and to move objects (whatever that message says). I picked it up, triple-checked the brushes, spun the wheels manually, and put the vacuum down in a different spot (in case there was a shadow or something on the floor that it didn’t like). I pushed the button to resume cleaning and the same thing happened - jerked a couple times and told me it was stuck. I reset the robot to factory setting and tried again. Same result.
I guess it doesn’t matter in the long run since I’ll be receiving a new vacuum but has anyone experienced a similar issue? If so, what did you do to fix it? And was it before the firmware update or is this something I’m going to need to watch out for with the new vacuum, too?