Vacuum cliff sensor bypass

I pre-ordered and have received our Wyze Vacuum and am pleased thus far. There are a few minor things I would love to see, but I am focussing on this one topic. We also own an iRobot Roomba 692 which is a model that wanders aimlessly, but does a decent job.

Both robots share a common problem. We have an area rug that is bordered with black and has black in various areas. See here. Both vacuums detect this as a cliff and will not enter the area to vacuum. If we place the vacuum on the carpet it just “bumps” into the black and changes direction.

Much like you can create a virtual wall, I would love to be able to define a “Safe zone” indicating it is free of cliffs/drops/stairs. It is conceivable that this could even save battery :wink: .

I hope this will be considered. I am a compete Wyze-ophile. To date I own 7 cameras, various sensors, Vacuum, Headphones, Outdoor plug, Indoor plugs, pre-orders for Door Cam and Watch. I cannot tell you how many other products I have encouraged others to buy. I care say I could call myself a true Wyze Evangelist.

Keep well.

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Just got my Wyze Vac yesterday. Same issue with black carpet. Thanks for posting noticing this counter-intuitive behavior and alert us. I was really scratching my head trying to figure out what on earth was going-on.

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Explains where the space heater went. :wink:

The existing mapping edit functionally should be enough - you tell it trust me, this is a floor. Surprised it’s not that simple.

I don’t understand what “space heaters” have to do with the “black carpet” limitation of the Wyze vacuum?

I was just being snide. A Wyze product manager came to the forum last year for a survey about a potential new Wyze space heater. The reception was not… warm.

Now I understand. Thanks for the explanation. :upside_down_face:

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Can someone post a picture of the location of the IR cliff sensors?


I had to physically maim the cliff sensors on my old Roomba to stop this over our dark floor and heater grates. It would be such a simple software switch!!!

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This Wyze Webpage shows the sensors: Wyze Robot Vacuum

Thanks, that is what I was looking for.

If we can’t have this feature, could Wyze at least update the product description to say WARNING: DOES NOT WORK WITH BLACK CARPET, TILE, OR ANY OTHER DARK COLORED FLOORING.

This hack worked for me just now. 4 pieces of duct tape and 4 pieces of tinfoil.

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When I first tried taping the aluminum like you show in the photo above, then placed it on the floor and pushed the start button, I got the audible message, “Please check that my wheels are touching the ground and try again.” The buttons flashed red. It didn’t work. But, then I used a pen to lift the tin foil away from the plastic of the vacuum, creating a space (under the foil). Then, it worked. I’d post a photo, but this description for those who encountered my issue and your photo bigchipmunk should be sufficient.

LOVE the idea of a safe zone so I don’t have to disable the cliff sensors. For the Wyze folks, here is a screenshot of my map and a picture of my living room carpet so you can see how well the robot vacuum maps the black on the rug in the living room. Unfortunately, it does a great job! :wink: