V3 not receiving notification while connected to cam plus

[mikelapointe]

It’s been 4 weeks on an open help ticket my V3 will not receive notifications while subscribed to cam plus. it worked fine until about a month ago. It records event but will not send notification. Moving it back to cam lite the notifications work. If you have time to fill my inbox with products for sale you need to take the time to resolve this issue I and others are having with cam plus

[Noopur]

Hi @mikelapointe,
Could you try this:

1. Assign back Cam PLus to the V3 that is not sending notifications.
2. Go under Account/Wyze Support/Smart Support.
3. Use this tool to scan your device configurations for V3

Smart Support tool will help scan the device configurations for “No notification issue”.
In case all looks good after scanning, please let me know. I will follow up with next steps here.

[db2]

It’s not just him, a lot of people are having the same problem.

CamPlus not sending push notifications, only works in CamPlus Lite.
CamPlus working but not pushing “motion” events, just CamPlus events.

Lot’s of log numbers in these posts. Please help.

Notifications suddently stopped working without any config changes

I gave up on their tech support. They always send a pre-responsive email, the same one, no matter what the issue is. I won’t be renewing my Cam Plus subscription when it expires! It just isn’t worth all the hassles! I am looking for a better camera with better service.

CamPlus Event Detection stopped working since Saturday

I purchased a new V3 cam to replace my V2 that had bad very bad AI detection in my driveway, and the AI (cars, person) have been 100% accurate. The other V2 I had I unplugged and restarted and the AI has been 95% accurate. I also did all the things like remove and add cam plus, detection zone, notifications. It’s been over a week and so far so good… BUT just in the last 2 days, some camera notifications are not being pushed to my phone, I have to go in the app to see all the motion notification…

[skst]

Has anyone figured out how to make CamPlus notifications work for the Cam V3? For me, I get notifications only if I remove CamPlus from this camera. (Of course, then it will not record video, which is why I am paying for CamPlus in the first place.)