V3 down 12/21 from 7:20 am to 11.45 am

Was the system down.
Nothing was detected in the time frame above.
Left a package on the porch at 7:20 am and saw the video.
No video until 11:45 and the package was gone.
No motion, sound, or anything.
Have cam plus on this camera.
Internet was not down.

Thanks,
Barry