V3 Delayed notifications

[SlabSlayer]

Hey y’all, this issue is being discussed across multiple different thread topics.

Here are the 2 latest updates from Wyze:

@UserCustomerGwen

Core - No notifications when Cam Plus is enabled

While it seems like the recent firmware updates helped with this, we’re now at the point of needing to assess our notification design for moving forward. At this point, the majority of these cases are because someone turned off notifications for all other motion but the AI trigger didn’t happen within the 6-second (chosen for speed of notification) window. Cam Plus Events can be up to 5-minute segments and that would be a lot of time to wait for a notification that you want to act on. We’re looking at different methods for improving the notification experience and are having conversations internally about direction.

Notifications suddently stopped working without any config changes

Hi all. We’re working towards deploying a cloud-side “fix” for what we suspect is causing the remainder of the missing notifications. There was a design choice made a while back not to notify for AI detections that happen after 6 seconds. This was put in place before you could turn off motion notifications and have AI notifications turned on, so we assumed you’d get the motion notification and wouldn’t want a second notification minutes later. However, our “fix” for this may cause double notifi…