V3 connection failed

FREDMELNICK · October 24, 2021, 12:06am

My outdoor camera will not connect. I get a connection failed message on my iPhone. It says to 1) force close the app and 2) Power cycle the camera. I’ve tried both several times. I also power cycled the base station. So far nothing. Any ideas?

bryonhu · October 24, 2021, 12:21am

Your title says V3, yet you mention cycling the base station.
So which camera is it a V3 or a WCO (Wyze Cam Outdoor) ?

FREDMELNICK · October 24, 2021, 7:54pm

I got it mixed up. Its a V3 but I got it to work. Thanks.

Omgitstony · October 24, 2021, 9:23pm

How did you fix it? Just curious for folks that find this thread in the future to know the solution. Thanks!

FREDMELNICK · October 24, 2021, 10:35pm

Not sure, updated the firmware and charged the battery.

PCHearn · October 25, 2021, 12:43am

Well, I’m still confused. A V3 camera doesn’t have a battery.

Omgitstony · October 25, 2021, 1:41am

If it’s the battery Wyze Cam, that’s the Wyze Cam Outdoor (WCO) and it’s base station, not the v3.