Are your cloud events showing as longer than 12 seconds and not playing for that long?
Can you verify if yours works normally with Nightvision enabled?
Also did you recently have a camplus subscription that expired? In other words, how long ago did you set up this cam? Was it within the last 2 months?
If you had a camplus trial expire less than 2 weeks ago will you go back 2 weeks ago on cloud events and verify everything works normally for camplus uploads, just not the free cloud events?
I’d really appreciate you checking that out!
Wyze responded to this issue here:
But think they are discounting that this issue is related to the camplus trial and I would like to verify some of that for them if you could help out.
I look forward to your answers to those questions.