V2 not zooming as far

So I noticed today that I can no longer zoom in as far on my v2 cameras. Is anyone else noticing this? Is this an app issue or a camera issue? It’s all of my v2s. I can zoom in a little bit but not nearly as well as I used to be able to

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Zoom is strictly a software function - lens is totally fixed for both focal length and aperture.

I had made a similar observation recently as well. From my observations, it is not limited to V2 cameras, but is only an issue on Android. I’ll post some screen captures in a few minutes…

Wyze App v2.23.21
wyze cam v2 fw v

On iPhone I can tap for zoom or use expand method. Appears to be same distance.
On android I can tap for zoom which appears to be the same as iPhone, however I can expand that which I zoomed with the tap. It appears closer.
Wyze App v2.23.21
wyze cam v3 fw v

On iPhone zoom seems to stay same, tap or expand.
On android tap seem closer, but can’t expand after tapped zoom.
Expand zoom same as iPhone.

Here is a comparison. v2.23.16 on both Android and iPhone

This is an issue with all of my wyze cameras I have been noticing it lately.
It only zooms in a little bit nothing like it should be

Has to be something in the more recent APP release(s). I’m still running Android v2.15.51 (and will continue to do so until the cameras die or Wyze ‘obsoletes’ it and makes it non-functional) and the zoom is as it’s always been.

Good reason to get my iPad back from storage.

Yes, I see it on my Android app, running on a current Fire 10 tablet. I can only zoom in a smidgen. Just enough to know it reacted. But it is no zoom. Not limited to V2s.

My iOS devices work fine.

So it seems it is an Android issue


Odd all my Androids are working the same and can zoom in without issue.
Android versions 10 & 11 on 5 devices

Yes, but I see varying degrees of impact above. Some are affected, but can zoom in further than I can. So maybe we are good on Android 10 & 11.

So I fired up my iPad to check on this, and there’s no difference compared my Android.

Maybe it depends on the gpu in use? iOS devices generally have better gpus. Maybe Wyze switched again to another Android software library and it impacted some of the Android devices again?

Remember the Wyze hardware video decoding fiasco? My Android devices weren’t affected, either.

I’m working on iOS 12 & 13. You on 14? Is your Android working? What version there?

Yes, this could be related to the 2.22 app switch. I’d bet they have a whole 'nuther set of compiling software to work with… Yep, sounds just like the Android Hardware Decoding Fiasco. That compiler library swap basically took Android Hardware Decoding away, so devices that weren’t very powerful all of a sudden could barely view a Live Feed.

I suspect something similar. I wonder with what component(s) this time.

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I have an old iPad Air and it’s on iOS version 12.5.4.

I use an old Samsung 8-inch S2 tablet running Android 7. My phone’s a little newer but I prefer the tablet’s slightly bigger screen.

@Canvas What do you mean by “Tap to zoom”? Tried tapping on the screen on both my Android, and my $#@%^& iPhone in both landscape and portrait. The only think a tap does is when in landscape, it brings up the icons to take a photo or video, mute the speaker, or to talk. Both are on version 2.23.16 (the latest beta as I type this).

Update: While I was typing this, a new version became available for the Android, so it is now 2.23.21 (iPhone still 2.23.16)
Now the zoom worked better on the Android than it did a few hours ago, but it still does not zoom in as much as the &%^$@# iPhone.
This is particularly the case when in portrait. BTW, the screen captures I posted earlier today were all in landscape mode.

You have to double tap to zoom

What HDRock said.
I guess I should have said Double Tap.
I’m an old guy so if you ask me directions, I might tell you when you get to the big oak tree, follow the right fork and then turn left by the big red barn. See the house by the big bull in the pasture? That’s not the house.
Keep going until you see an owl on the fence, then you know you’re there.


Awesome! I’m glad I’m not the only one having issues! I’m going this gets resolved pretty soon. I’m going to go ahead and submit a report