It took two tries on one of my cameras. It said success, then wouldn’t reconnect (died at 2/3). When it finally came back to life, it said it needed to upgrade again. Did it that time and it took.
all 4 cams after upgraded to 4.9.2.18, View Playback function seems NOT to be able to view recorded “Recorded events only” clip from SD card … I used to be able to select “View Playback” and see green blocks of recorded events on the timeline and play it … now, when in View Playback function, no green recorded event blocks are available … and after a few moments, app displays “device not connected” or something like that … Live view mode is ok … please help …
It’s on our roadmap but we don’t have a target version to release yet. Considering the use cases for this feature, we still have some testing to do before we make it available.
Upgraded to latest Beta and my recordings (full-time record) from the SD card are not working. It comes up green in the timeline, but after I slide to a time, the camera disconnects and takes time to reconnect. Tried multiple times with the same result.
Also important to note it worked fine prior to the upgrade.
I tried deleting the app, but no joy. Is there an easy way to downgrade back to the latest stable or anything else I should try? Card reformat?
I also just reformatted the card, rebooted the cam, and still no luck playing back from the timeline. I select a green portion, the camera tries to load, then disconnects.
App version is 1.4.48 — what do you mean by killing the app and restarting it? I removed it and redownloaded it from the App Store — same result. I’m on an iPhone 7
So it’s obviously app/software related, but I see the 1-min gaps in my timeline when the camera would disconnect. It must of been rebooting the cam when pulling up the timeline prior to restarting the app.