That’s definitely an issue! @WyzeXuLi, do you know about this one?
I’m going to play devil’s advocate for a moment and note that in Internet years these cheap cameras are ancient and it’s darned impressive that Wyze is at least still trying to improve them?..
I bought a competing brand a month ago and it seems it will never get an update.
If you bought a car two years ago and the manufacturer/dealer reset your car computer so the car didn’t work, would you be happy?
This is what’s happened here. Cameras that worked the day before the firmware update are now not working properly.
This is no one’s fault that owns the cameras - This is completely the fault of WYZE. I don’t want an apology from WYZE - I want my cameras, of which I have 11, to WORK!
No excuses, no runaround, no ‘just flash your cameras bs’, take responsibility WYZE and MAKE IT RIGHT.
A class action suit should be started. Their camera’s functionality has gone to junk status.
I solve it downloading and old version with a apk download… worst update ever… and all so they make money with the “person” detection and all stuff
I Even rite to customer service and they don’t have a clearly answer… I pay for the person detection and its not detecting anything… they just don’t have and answer.
259 alerts in 9 hours. 5 of those were people. The rest was a complete nuisance regardless of settings.
In the past two days, I’ve had well over 600 alerts. 13 were for people.
The only things we hear from Wyze are crickets and deafening silence.
I totally agree with SKL. It has been a frustrating experience for myself over the past 3 days since the 2.15.41 update. I have never had so many problems with a firmware update. WYZE, please fix or offer a link to revert back to a workable previous firmware please.
I get headlights triggering motion all the time, still trying to get a response from Wyze about my free 3 months…Was to receive a code on Nov6th in email…never got it…been trying to contact since then…no response…covid and reduced staff.
JUST SAY NO to updates. As long as everything is working for you, why chance the update? Learned that a long time ago with Windows updates.
It is already struggling. It takes forever to actually review these “detections” Sensitivity is good but I am getting 40 or 50 in a pitch dark night (I live way out in the country) from I don’t know what, meteors?
Must be invisible aliens.
Google will push updates at will for their tentacle botnet.
This, in general, unfortunately. I only update if there is a known serious security issue, a desired feature, or if I’m tricked / forced. Of course Windows 10 has essentially prevented that (even for corporations - ever try to stop Teams updates?). I’m particularly perplexed by people thinking they need to update something as simple as a smart plug or bulb (or working camera).
335 events in 8 hours. 10 were people.
Wyze cameras- we can make sprinkler controls, headphones, vacuums, watches, masks, and other stuff but we can’t deliver a firmware update that doesn’t turn to crap.
If you want to help wyze with the new detection mode:
There is a simpler way to revert back to a previous firmware version.
Open the cameras settings, click on where it shows you the firmware verion you’re currently on.
It should take you to a new screen, at the bottom of this screen, it asks “having problems?”
Click on that, and it’ll take you to a list of previous firmware versions, if you click on any on of them, it’ll update your camera to that version.
Note, you’ll need to get back to version 199 to get the old style of detection zone setup BUT the screen only supplies a few old versions, so if you’re on version 218, you’ll need to go back to 213 first, then do it again to get 199 as a listed version to go back to.
I’ve gone through this several times now…but it’s a lot easier than downloading it and flashing it from the sd card.
For beta versions only, correct?
Oops, yes that’s probably true…
Could anyone with non beta firmware confirm if this is in fact the case?
Well, signing up for beta testing takes a minute, still beats flashing from sd card for me, mine are mounted outside in weather proof cases, a real pita to flash.
Since the last update my outdoor cam does not send any notification’s for motion. It also cuts out the video from time to time. any suggestions?