As some of you noticed, we paused the firmware upgrades for Wyze Cam v2 and Wyze Cam Pan yesterday. We found a couple of issues that did not surface during the beta testing rounds that would lead to load issues with our cloud and connectivity problems for people using Wyze Cams in groups on iOS devices.
We are still working on the fixes for these issues and they will require another firmware upgrade later. In the meantime, no further devices will be upgraded to the new firmware and we are working on solutions to these problems. We expect to have a resolution in the near future. If you are having trouble viewing groups after the firmware update, please contact our customer support team so we can help:
We apologize for this experience and appreciate your patience.
Hello, forum friends!
Our 2.8 firmware is going out today! This includes experience improvements for Wyze Cams v1, v2, and Pan. We also have an update for Wyze Bulb that will give customers an option for what their bulb does after a power outage.
Please note that the camera firmware removes the Person Detection from your Wyze Cams. We’re making progress on our version and look forward to having it ready for you as soon as possible.
Here’s what’s happening with the camera firmware:
- Removed XNOR person detection
- Added support for ejecting microSD cards
- Improvements for syncing video and audio
- Fixed event videos making noise when camera has disabled sound recording and CMC service is being used
- Other bug fixes
This is the Wyze Bulb firmware change:
- Added support for power loss recovery options
You can read our other release notes at: