Update added green overlay on horizontal

Why does the greenish overlay come up on motion events when in horizontal view? It’s driving me crazy
https://youtu.be/1WVkw_j82BI

Which update are you referring to?

In order for the community, and Wyze, to assist you better, please always provide all of the following.

  • Phone/tablet type and OS version on phone/tablet
  • Wyze app version (instructions here)
  • Firmware version installed on Wyze device ( Device settings (gear icon top-right) -> Device Info -> Installed firmware version)

This is needed because “latest” and “up to date” are subjective to when a post is added to the forum. (It is also important to distinguish whether an issue is actually with a beta version, as opposed to a public release.)

3 Likes

If you are running a 2.6 version of the app it is a known issue that has been fixed in the recent 2.7 beta version which will probably move to production soon.

If you are running the 2.7 beta then that’s an entirely new problem that support needs to know about.

3 Likes

That must be it. Updating now.

iOS version: iPhone 11 Pro Max__13.3
APP version: 2.6.58
Ticket #:
Agent name:
Firmware log ID: 193320c921a348c9a553a5ac7212bb6e

2 Likes

Excellent!

2 Likes